[Skip to content]


Contact us

General enquiries

This CCG has now merged to form part of NHS Kent and Medway Clinical Commissioning Group. All enquiries or requests must be directed to the new organisation. 

Please note, all our offices are closed at the moment due to the Covid-19 pandemic and we are unable to accept any posted mail. Please contact us as below:

For freedom of information requests: www.kentandmedwayccg.nhs.uk/about-us/access-to-information/freedom-information/how-make-foi-request

For complaints: www.kentandmedwayccg.nhs.uk/contact-us/comments-and-complaints

For any other enquiries: www.kentandmedwayccg.nhs.uk/contact-us

Although the CCG is a membership organisation comprising of GP member practices, its purpose is to commission health services for the local population. The CCG will not act as an intermediary for companies wishing to market their products and services to GPs in our member practices and we will not respond to requests to endorse or market products and services to our member practices or the general public. 

Comments and complaints

Your feedback is important to us and helps to shape the services we commission. For more information on how to submit a comment or make a complaint, please visit our comments and complaints page.  

Patient transport services

The patient transport service is operated by G4S. If you have comments or complaints, please contact the patient experience team at G4S.

Freephone: 0800 953 4139

Email: km.pt@nhs.net

Postal address: Patient Experience Team, G4S, Swift House, Hoffmans Way, Chelmsford, Essex CM1 1GU

Requests about primary care

NHS England responds to FOI requests relating to primary care and to the services that it commissions directly.

Telephone: 03003 11 22 33 
Email: england.contactus@nhs.net

Please write “Freedom of Information” in the subject line.

Media enquiries

For media enquiries only please contact the press office on:

Email: comms.kentandmedway@nhs.net

Engagement enquiries

To contact the engagement team email engage.easstkent@nhs.net 

Dental enquiries

For all enquiries requiring a new dentist or emergency treatment etc. Telephone: 111

For general enquiries please contact NHS England - Telephone: 0300 311 22 33