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Individual Funding Requests

South Kent Coast Clinical Commissioning Group (CCG) receives money from the Government to pay for healthcare for everyone registered with a GP in our area. The CCG’s job is to get best value for this money by spending it wisely on your behalf.

Demand for healthcare is growing, but there is only a set amount of money available to spend, so difficult decisions may have to be made.

The priority is paying for those medicines and treatments that are proven to work well, can demonstrate they improve people’s health and offer good value for money. As a result there are some treatments we do not normally pay for.

The leaflet Individual Funding Requests – Information for Patients explains how your doctor or specialist can ask, on your behalf, for a treatment that we would not normally fund. Please see Kent and Medway Referral and Treatment Criteria (RaTC) for entitlement to common treatments.


The Individual Fundraising Request (IFR) Team is compliant with the General Data Protection Regulation (GDPR) and confidentiality is strictly maintained.

This process is managed on behalf of Kent and Medway CCGs by NEL. For more information, please contact:

NEL Individual Funding Request Team
Wharf House
Medway Wharf Road
Tonbridge TN9 1RE
Tel: 01732 375214 / 375256

Email: ifr.southeast@nhs.net  

Click on the links below for further information: 


European cross-border healthcare

There are two funding routes that patients may be able to access when applying for cross border healthcare; the ‘S2’ (formerly ‘E112’) route and the ‘EU Directive’ route. Find more information about going abroad for medical treatment on NHS Choices 

For enquiries on local entitlement:

NEL Individual Funding Request Team
Wharf House
Medway Wharf Road
Tonbridge TN9 1RE
Tel:    01732 375214  / 375256 | Email: ifr.southeast@nhs.net  

Further information

Further information on how we make decisions, policies and procedures is available on the Publications page.